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Privacy Policy
Last Updated: December 9, 2025
1. Introduction
At Swanky Signature, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number, address)
- Shipping and billing addresses
- Payment information (processed securely by Paystack)
- Order history and preferences
- Communications with our customer service team
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Communicating with you about your orders and account
- Providing customer support
- Sending promotional emails (with your consent)
- Improving our website and services
- Detecting and preventing fraud
- Complying with legal obligations
4. Payment Security
All payment transactions are processed through Paystack, a PCI-DSS compliant payment gateway. We do not store your complete credit card information on our servers. Payment details are encrypted and securely transmitted to Paystack for processing.
5. Information Sharing
We may share your information with:
- Service Providers: Payment processors, shipping companies, and email service providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Cookies and Tracking
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser, but disabling cookies may affect site functionality.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Object to certain processing activities
To exercise these rights, please contact us at support@swankysignature.com
9. Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@swankysignature.com
- Phone: +234 912 2208 3492
- Address: A block, 16 floor, Eko court, Victoria Island Lagos, Nigeria